Effective Date: January 13, 2025

Welcome to Mydreams! By accessing or using the website https://www.mydreams.co.in ("the Website"), you agree to comply with and be bound by the following Terms and Conditions. These terms govern the use of the Website, the purchase of products, and any related services. If you do not agree with these terms, please refrain from using the Website.

1. Introduction

1.1 Mydreams is an e-commerce website owned and operated by Supreme International., a company registered in Tamil Nadu, India. The Website offers a wide range of women and kids' innerwear and top slips for sale.

1.2 By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies or guidelines referenced herein.

2. Product Information

2.1 Mydreams strives to ensure that the products listed on the Website are described accurately. However, Mydreams does not guarantee the accuracy, completeness, or reliability of the product descriptions, images, pricing, or other content available on the Website.

2.2 All products are subject to availability. We reserve the right to limit the quantity of any product or refuse service to any customer.

3. Orders and Payments

3.1 To place an order, you must provide accurate and complete information, including payment details.

3.2 Payment for all orders must be made through the available payment methods listed on the Website (e.g., credit card, debit card, net banking, UPI, or other payment gateways).

3.3 By placing an order on Mydreams, you represent that you are at least 18 years old and legally capable of entering into a binding contract.

3.4 Mydreams reserves the right to refuse or cancel any order for reasons such as product unavailability, inaccuracies in the product information, or suspicion of fraudulent activity.

4. Shipping and Delivery

4.1 Mydreams offers shipping services across India. Delivery charges may apply, and the total shipping cost will be displayed at the time of checkout.

4.2 Estimated delivery times are provided during checkout, but actual delivery times may vary based on location and other factors outside our control.

4.3 If a product is not deliverable to your location or if there are any issues with your address, Mydreams will contact you to arrange an alternate delivery solution.

4.4 Mydreams is not responsible for any delays in delivery caused by third-party couriers or logistical issues.

5. Returns and Refunds

5.1 Mydreams offers a return and refund policy. Returns are accepted within 7 days from the date of delivery, subject to the following conditions:

• The product must be unused, unwashed, and in its original condition with tags intact.
• The return request must be initiated within 7 days of receiving the product.

5.2 For any defective or damaged products, please contact customer service immediately after receiving your order.

5.3 Refunds will be processed to the original payment method after the return is approved. Processing times may vary.

6. Intellectual Property

6.1 All content on the Website, including text, images, logos, graphics, and trademarks, are the intellectual property of Mydreams and are protected by applicable intellectual property laws.

6.2 You may not use, reproduce, or distribute any content from the Website without prior written permission from Mydreams.

7. Account and Security

7.1 To use certain features of the Website, you may be required to create an account. You agree to provide accurate and complete information when creating your account and to keep your account credentials secure.

7.2 You are solely responsible for all activities that occur under your account. Please notify Mydreams immediately if you suspect any unauthorized use of your account.

8. Limitation of Liability

8.1 Mydreams shall not be liable for any damages, losses, or expenses arising from the use or inability to use the Website, the products, or services provided.

8.2 In no event shall Mydreams be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with these Terms and Conditions.

9. Governing Law and Jurisdiction

9.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

9.2 Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Tamil Nadu, India.

10. Amendments

10.1 Mydreams reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on the Website, and the updated terms will take effect as soon as they are published.

11. Contact Information

If you have any questions or concerns regarding these Terms and Conditions or the Website, please contact us at:

Supreme International.
Email: arun.palani28@gmail.com.
Phone: +91-89258 89589.
Address: Supreme International
               4/4-13, singaravelan nagar,
               3rd street, Tiruppur - 641603.

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By using the Website, you confirm that you agree to these Terms and Conditions and understand the rights and obligations outlined above.